I’ll be honest, I was one of the people who had a problem with my name and asked them to help me out with it. It is strange, but there are two main reasons there were issues.
1. (This was my situation) If you had a pre-existing wunderwelt account your name pre-loaded into your final confirmation email like you’ve used it on purchases before. There wasn’t a field asking for your name during the lottery ticket order, it just pulled from your wunderwelt profile. You would have had to go back to your original wunderwelt profile to edit your name connected to your account, and there wasn’t any warning of that.
2. If you’re creating a new wunderwelt account there is a field for first name and a field for last name, no field for middle name. No one knew if there would be another “application” after the order form, so they just filled it out as it appeared.
I definitely feel like it could have been structured better so it was clear how to enter your name, since they require middle name but didn’t put a space for it, but hopefully it will turn out okay since they’re correcting names now.